Accessibility

At Unifund, we place customers at the centre of everything that we do. That means being inclusive, equitable and striving to meet the needs of our customers and other third parties.

We are committed to providing our services to customers with disabilities in an accommodating manner that is consistent with the core principles of dignity, independence, integration and equal opportunity.

All information provided by Unifund can be made available in an accessible format. If it would be easier for you to communicate with us or receive documents in a different way, we will find a way to accommodate your request at no additional cost.

We believe in constant improvement. For this reason, we have established an accessibility committee so that together we can continue to improve our accessibility initiatives and make it easier for customers and other third parties to deal with us.

We are always looking at different ways to provide accessible customer service. If you have any feedback about our accessibility or require any further information, please call us at 1 855 440 7931.

Our Intact Multi-Year Accessibility Plan is available in many accessible formats. If you have any feedback about our accessibility or require any further information, please call us at 1 855 440 7931.